What Information We Hold and Why
We collect your name, email address, mobile number and account login credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, amount and wallet identifier — never your full mobile banking PIN. Device data such
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as your browser type, IP address and session timestamps are logged automatically to detect unauthorised access and maintain account security. We also retain records of how you use the lobby — which game categories you open, how often you switch between live tables and slots —
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so we can surface relevant content without tracking you across third-party sites. Data shared with payment processors like bKash, Nagad and Rocket is governed by those providers' own policies as well as ours. We do not sell your personal data to advertisers. Retention periods vary by
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data type: transaction records are held as long as required for financial compliance, while session logs are pruned on a rolling basis. All stored data is encrypted at rest. Where you have registered from Bangladesh, your data is handled in line with applicable local law and
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the eligibility conditions of your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.